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Support Please just post questions after installing the counter. Install questions, bugs, etc.

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  #1 (permalink)  
Old 05-13-2005, 12:39 PM
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Join Date: May 2005
Posts: 1
Default Broken Images?

I'm hearing reports of people's accounts being suspended and the images on my site are all broken.

Is there something going on we don't know about? All the links and code on my pages are valid, so I don't know what the issue is.

Also, just a suggestion, but it would be nice if there was a contact form to contact you directly, as signing up for forums and all that malarky is kind of a pain. It's also not very personal.

Thanks!
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  #2 (permalink)  
Old 05-13-2005, 05:27 PM
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Join Date: Dec 2004
Location: New England
Posts: 704
Default Issue with DB

We are currently having issues with our DB. I am looking to fix it within a few hours.

I'll post an update soon.
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Old 05-13-2005, 11:00 PM
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Join Date: Dec 2004
Location: New England
Posts: 704
Default

Here is an update. I have manage to get the images back up for now but the counters are not tracking anything but the number of hits & visitors.

I'll post another update when we do fix the rest of the statistics.
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Old 05-14-2005, 04:04 PM
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Location: New England
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Default

We got the fix. Need to do one more round of testing and then statistics will be back up & running!

Thanks for your patience!
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  #5 (permalink)  
Old 05-14-2005, 11:46 PM
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Location: New England
Posts: 704
Default

The Fix is IN! All seems well. Please let us know if there are any issues.

Thanks again for your patience!
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